Before filling out this form, please read our warranty requirements by clicking here. Questions? Call our customer service team: 877-307-7277. Please complete the form, below, with as much information as possible. Allow 7 business days for a LOWA Customer Service Specialist to review your warranty claim and respond via email. To avoid spam situations with our response, please add cs@lowa.net to your address book. Personal information First Name * Last Name * Email * Street Address * City * StateAlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarshall IslandsMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Marianas IslandsOhioOklahomaOregonPalauPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirgin IslandsVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces (Americas)Armed Forces (Europe, Canada, Middle East, Africa)Armed Forces (Pacific) State * Zip Code * Phone * United States ONLY Country * Please note This is the USA website and we cannot assist with returns, or warranty claims, outside the USA. Click here for LOWA International information. Warranty Claim Information Style Name Style Number Size Gender Purchase date * Purchased from * Description of defect * × Photo examples Side View, showing LOWA logo Close up of boot damage area Sole view Close Please include a photo of your boot or shoe. JPG or PNG, not larger than 5 MB, please. Pics from your phone work great. Take a look at these photo examples of what to send. Photo 3 More informationFiles must be less than 5 MB. Allowed file types: jpg jpeg png. Photo 2 More informationFiles must be less than 5 MB. Allowed file types: jpg jpeg png. Photo 1 More informationFiles must be less than 5 MB. Allowed file types: jpg jpeg png. I have read the LOWA Warranty explanations and limitations. I understand that not all warranty claims will be approved. Agreement * If you have any troubles completing this form, please call 888-335-LOWA (5692) for assistance. Submit