Warranty Repair Form

Before filling out this form, please read our warranty requirements by clicking here. Questions? Call our customer service team:   877-307-7277.  

Please complete the form, below, with as much information as possible. Allow 7 business days for a LOWA Customer Service Specialist to review your warranty claim and respond via email. To avoid spam situations with our response, please add cs@lowa.net to your address book.

Personal information

Please note This is the USA website and we cannot assist with returns, or warranty claims, outside the USA.
Click here for LOWA International information.

Warranty Claim Information

Please include a photo of your boot or shoe. JPG or PNG, not larger than 5 MB, please. Pics from your phone work great.
Take a look at these photo examples of what to send.

If you have any troubles completing this form, please call 888-335-LOWA (5692) for assistance.