Boots in LOWA’s Backpacking and Trekking, classic construction collections can be re-soled.
The boots are sent to our factory, in Germany, where they were originally produced. In addition to resoling the boot, LOWA will provide new footbeds, new shoelaces, and recondition the leather. LOWA will also inspect the boots and repair stitching, hooks, eyelets and the heel lining, if needed. We do not repair Gore-Tex leaks.
Please note (not all our Boots & Shoes are resolable): Boots and shoes from our Hiking, All Terrain Sport, Everyday, Kids and Cold Weather Boot collections cannot be resoled. Many of our Task Force category models are also not resolable.
Allow 12 weeks for repair/resole of your LOWA Boots.
And, if needed:
BEFORE you return your boots, PLEASE CLEAN THEM. We won't clean your boots for you. Boots covered in dirt will be returned to you and your repair request will be rejected.
* Remove your old insoles and laces, while you're at it. We will give you new ones.
How To Return Your Backpacking or Trekking Boots for Repair/Resole: