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Home > Contact Us

Contact Us

Call LOWA Customer Service: 1-888-335-5692. Or, send us an email

Warranty Questions

Your boots are warrantied from manufacturer defect for 12 months from the date of purchase. Warranty does not cover poor fit. Click here for more information about the LOWA Limited Warranty.

Boot Returns

Boot returns are handled by the store where you made the purchase. If you purchased your boots from the lowaboots.com web site, please call 1-888-335-5692 to request a return authorization. Boots may be returned if they do not fit properly, provided they have not been worn outdoors. (Wear new boots indoors to make sure they fit and feel comfortable before venturing outside.)

Boot Questions

Call 1-888-335-5692.

International

This web site contains information specific only to the USA. Please click here to contact a distributor in your country.

LOWA fans, from around the globe, send us pictures and letters of their exploits on the trail. Got a story? We want to hear it! Send pictures and stories, click here.