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Contact UsCall LOWA Customer Service: 1-888-335-5692. Or, send us an email
Your boots are warrantied from manufacturer defect for 12 months from the date of purchase. Warranty does not cover poor fit.
Click here for more information about the LOWA Limited Warranty.
Boot returns are handled by the store where you made the purchase. If you purchased your boots from the lowaboots.com web site, please call 1-888-335-5692 to request a return authorization. Boots may be returned if they do not fit properly, provided they have not been worn outdoors. (Wear new boots indoors to make sure they fit and feel comfortable before venturing outside.)
This web site contains information specific only to the USA. Please click here to contact a distributor in your country.
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